Privacy & cookie policy

Data we collect

We may collect, store and use the following types of personal data:

• Information you provide when subscribing to our website services, email notifications and/or newsletters, including your name and email address.
• Any other personal information you choose to send to us in relation to our services.

If you accept marketing cookies, you also consent to us and our partners collecting:

• Anonymous information about your visit to our website through Google Analytics. This may include your IP address, approximate location, device type, web browser, how you found our website, which pages you viewed and how long you spent on our website.
• Information about your activity on our website through the Meta Pixel. This may include your IP address, the pages you visit and the buttons you click.

We will use this data to improve our website content, measure the effectiveness of our Facebook and Instagram advertising campaigns, and deliver more relevant advertising to you and other potential Cranstoun supporters.

You can withdraw your consent for marketing cookies and customise your cookie preferences at any time using the button below.

Using your data

We will only use your personal information for the reason you gave it to us. For example, if you sign up to receive our emails, we will use your details to send you updates about our work.

Please let us know if the personal information we hold about you is incorrect or has changed.

We store and process information in accordance with the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR). Cranstoun is registered with the Information Commissioner’s Office (ICO) with the registration reference: Z5064612.

Protecting your data

We will not share your name or other personal information with third parties without your consent, unless:

• We need to share it to carry out our activities or provide our services.
• We are required to share it by law.

We take reasonable technical and organisational measures to protect personal information from loss, misuse or unauthorised access. These measures include storing data on secure servers protected by passwords and firewalls.

When you send information to us, you are responsible for using a secure connection.

Privacy notice for business contacts

We store limited personal information about people at organisations we work with, such as names, job titles, email addresses and phone numbers. We keep this data in our Customer Relationship Management (CRM) system.

We will only use these details to support our working relationship with you and your organisation. For example, we may use them to manage projects, communicate about our work and keep accurate business records.

We do not use your information for unrelated marketing and do not share it outside Cranstoun unless the law requires us to do so.

You have the right to ask for a copy of the information we hold about you, request that we correct inaccurate information, or ask us to delete your information. To make a request, please contact: bdt@cranstoun.org.uk

Links to other websites

Our website contains links to other websites. We are not responsible for the privacy practices or content of third-party websites.